GDPR Compliant

GDPR Compliance

Feediator is fully compliant with the General Data Protection Regulation (GDPR) and committed to protecting your privacy and personal data.

Last updated: January 15, 2024

Our GDPR Commitment

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. Feediator is fully committed to GDPR compliance and has implemented comprehensive measures to protect the privacy and personal data of all individuals, regardless of their location.

GDPR Principles

We adhere to all six fundamental principles of GDPR in our data processing activities:

Lawfulness, Fairness, and Transparency

We process personal data lawfully, fairly, and in a transparent manner.

Purpose Limitation

We collect personal data for specified, explicit, and legitimate purposes.

Data Minimization

We collect only the personal data that is adequate, relevant, and necessary.

Accuracy

We keep personal data accurate and up to date.

Storage Limitation

We retain personal data only for as long as necessary.

Integrity and Confidentiality

We process personal data securely and protect against unauthorized access.

Your Data Rights

Under GDPR, you have specific rights regarding your personal data. We are committed to helping you exercise these rights:

Right of Access

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to that data.

Right to Rectification

You have the right to have inaccurate personal data corrected and incomplete personal data completed.

Right to Erasure

You have the right to request the deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to the processing of your personal data for certain purposes.

How to Exercise Your Rights

To exercise any of your GDPR rights, you can:

  • Contact us at privacy@feediator.com
  • Use our self-service data portal (coming soon)
  • Contact our Data Protection Officer at dpo@feediator.com
  • Submit a request through your account dashboard

Data Processing Activities

We process personal data for the following purposes:

  • Service Provision: To provide and maintain our AI commerce optimization services
  • Account Management: To manage your account and provide customer support
  • Communication: To send you important updates about our services
  • Analytics: To improve our services and understand user behavior (anonymized)
  • Legal Compliance: To comply with legal obligations and protect our rights

Data Security Measures

We implement comprehensive security measures to protect your personal data:

  • Encryption: All data is encrypted in transit and at rest using industry-standard encryption
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Regular security audits and penetration testing
  • Staff Training: Regular GDPR and data protection training for all staff
  • Incident Response: Comprehensive incident response procedures

Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Certification schemes and codes of conduct
  • Binding corporate rules where applicable

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours
  • Inform affected individuals without undue delay
  • Provide clear information about the breach and its consequences
  • Explain the measures we are taking to address the breach

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance:

Data Protection Officer: Sarah Johnson

Email: dpo@feediator.com

Phone: +1 (555) 123-4567 ext. 1001

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR. The relevant supervisory authority depends on your location.

Updates to This Policy

We may update this GDPR compliance statement from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes and update the "Last updated" date.

Contact Us

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:

General Inquiries: privacy@feediator.com

Data Protection Officer: dpo@feediator.com

Address: Feediator Inc., 123 AI Commerce St, San Francisco, CA 94105

Phone: +1 (555) 123-4567